HOME ROBOT LLC stands behind the products we sell with the following Limited Warranty.

NEW PRODUCTS Limited Warranty – Home Robot LLC warrants to you, the original purchaser, that the Home Robot product that you purchased will be free from defects in materials and workmanship when used under normal conditions for one (1) year from the product purchase date. This Limited Warranty applies only to new products purchased directly from us or our authorized affiliates.

PROOF OF PURCHASE - To make a claim under our Limited Warranty, you must first show us the date on which you purchased the Home Robot product. Your purchase receipt or similar document is sufficient.

EXCLUSIONS This Limited Warranty does not cover defects or damages caused by (1) alterations not approved by us, improper repairs or service, or use of improper parts and accessories not supplied by us; (2) misuse or failure to follow the operating instructions, and failure to perform recommended maintenance; (3) parts that must be replaced periodically; or (4) use in any other manner than normal and expected use.

YOUR RESPONSIBILITIES - You are responsible for (1) proper use of our product; (2) routine preventative maintenance and (3) following proper product handling recommendations provided in our instructions manual, quick start guide and on our website.

CUSTOMER SERVICE - Please contact Customer Service – service@homerobotusa.com to determine your problem and the next steps. Home Robot LLC and its affiliates' entire liability and your exclusive remedy shall be a replacement of parts or a product.  

NO OTHER WARRANTIES – Home Robot LLC does not warrant the functions contained in the Home Robot product will meet your requirements. The entire risk as to the quality and performance of the Home Robot product is with you. To the maximum extent permitted by applicable law, Home Robot LLC and its affiliates disclaim all other warranties, either express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, with regard to the Home Robot product. 

NO LIABILITY FOR CONSEQUENTIAL DAMAGES - To the maximum extent permitted by applicable law, in no event shall Home Robot LLC or its affiliates be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use or inability to use the Home Robot product, even if Home Robot LLC has been advised of the possibility of such damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

If you have a question about our Product Warranty, please contact us service@homerobotusa.com